To our most valued
partners,
These are
incredibly trying times for our communities, our business, our customers and
our country. The rapid spread of
Covid-19 and the fear and economic calamity that it has caused is
unprecedented. As I type this letter,
the news of the High Point Market postponement is only a week old. Nationwide cancellation of events that seemed
impossible to consider is now commonplace.
We are quite literally in uncharted territory. While it is overwhelming
and confusing, I take great comfort in knowing that we are all in this place
together. From our customers in China,
across Europe and now throughout these United States, we will overcome this
together, thinking and caring for each other as we always do.
Our first priority
is the safety and well being of our people, our work families and their
families at home, and in that we include you our valued partners around the
world. Wherever you are please know that
we are with you and thinking about you.
Here at our factories in North Carolina we are taking this threat very
seriously, and we are doing everything we can to ensure that we provide the
safest work environments for our people.
We also protect
ourselves in order to protect and secure our company. We are a strong and stable company with a
foundation built to withstand storms.
With over 75 years of history, we have seen challenges before, and we
are poised and ready to work our way through this unique and trying situation
as well. As the situation continues to
change both here and around the world, we will be taking steps to secure our
business. Right now our teams are
working through ways that we can present our spring market introductions to
you. Rest assured we are a creative
community and there will be creative solutions for the challenges we face.
As information
becomes available and we receive any updates or news regarding this dynamic
situation we will be posting them on our Designer Studio. Our focus is to provide timely and accurate
information to our community.
More
than ever, we are grateful for your continued support of our companies and our
industry. These are extraordinary
times. We don’t know what is in front of
us. Our history is all that we can look
to for knowledge and guidance. It is that history, coupled with the strength
and commitment of our people that gives us confidence that we will emerge from
this stronger and better as a family of brands. Century, Hancock
& Moore, Hickory Chair, Highland House, Jessica Charles, Maitland Smith,
and Cabot Wrenn are the finest furniture companies in the world.
We will get thru this… together.
Most sincerely,
Alex Shuford III
President and CEO
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